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About

How Aussie Outage Tracker works

We read the outage feeds Australian utility distributors publish, put them on one map, and keep the record none of them keep. This page covers where that data comes from, how current it is, and, because most sites skip this part, what it cannot tell you.

51 unplanned outages on right now 12 of 15 feeds current data as of 8:16am

Networks connected
15
States covered
8 of 8
Customers off supply
3,537

What we cover

New South Wales and Victoria and Queensland and South Australia and Western Australia and Tasmania and Northern Territory and Australian Capital Territory, with the rest coming

Five distributors in Victoria alone, three in New South Wales, each with its own website, its own map and its own idea of what an outage is. Finding out whether the power is off across a state means opening all of them, and none of them will tell you what happened last winter.

Every network we connect appears on the map the same day, with its own live feed status. We add states as the adapters are built, and the map says plainly which ones are not there yet rather than leaving you to infer it from an empty area.

Australia, with the states we track marked: New South Wales, Victoria, Queensland, South Australia, Western Australia, Tasmania, Northern Territory

Where the data comes from

Straight from the distributors, unfiltered

Every distributor publishes its own outage information. That is a condition of operating a distribution network, not something we negotiated. We poll those public feeds every 2 to 5 minutes, roughly the rate they update themselves, and publish what they say. We receive nothing a distributor has not already made public, we have no commercial relationship with any of them, and we cannot change or verify what they publish.

Feeds polled
15
Poll cadence
2 to 5 minutes
Currently reporting
12 of 15
Data assembled
8:16am

What we do to it

Four things happen between their JSON and this map

The feeds do not agree with each other about anything: different field names, different status words, different time formats, different ideas of what counts as an outage.

One shape, network-agnostic

Each feed becomes one model: start, status, cause, customers affected, estimated restoration, area. Vendor quirks stay inside the translation layer. Nothing downstream needs to know that one network writes times as 08:22AM.

Filtered to what is genuinely open

Some feeds carry far more cancelled and forward-dated planned work than live faults. On one of them the great majority of records are not current events at all. Counting those would inflate every figure on the site.

Areas kept honest

Most networks publish a polygon and we draw it as published. AusNet publishes an approximate point, and we draw that as published too rather than inventing an area around it. The map and the panel both label it approximate.

A history, not a snapshot

An outage is stored once, with its status changes recorded against it. That is what lets a suburb page say how long restoration actually took, rather than only what is happening this minute.

What this is not

Never stake a life on this

We are not affiliated with, authorised by or endorsed by any distributor. Always confirm an outage with yours, and never rely on this site for life-support, medical, safety or emergency decisions, including deciding whether an electrical asset is de-energised.

  • Not whether your premises has supply

    The feeds describe network events over areas and count affected customers as a number. No distributor publishes which connections are off, so neither can we.

  • Not when power will actually return

    Restoration estimates come from the distributor. They are revised often and are frequently wrong, especially before crews have assessed the damage.

  • Not what a network is not telling us

    These are undocumented endpoints that go down without notice. We report a feed as unhealthy rather than showing zero outages for it.

Our terms of use set this out in full.

Questions

The things people ask first

Is this an official source?

No. We are not affiliated with, authorised by or endorsed by any distributor, retailer, regulator or government body. We read the outage feeds distributors publish themselves and present them together. Distributor names and logos appear here only to identify whose data a figure came from. Always confirm anything urgent with your own distributor.

Can it tell me whether my house has power?

No, and nothing on this site claims to. The feeds describe network events over areas and count affected customers as a number. No distributor publishes which individual connections are off, so we cannot know. If your street sits inside an outage area that is likely, not certain.

Is it free?

The map, the state pages and the suburb pages are free and always will be, with no account. Most people who land here want one answer to one question, and putting that behind a sign-up would be absurd. Sign in and the dashboard is free too: alerts on places you choose and twelve months of event-level history. The API is a monthly plan, and advertising pays for the rest.

Who is it for?

Anyone who wants to know whether the power is out. The dashboard is for organisations that carry a cost when supply drops and cannot watch five distributor websites to find out: generator hire, facilities management, cold chain and food logistics, aged care and disability housing, telecommunications, and insurers pricing or assessing against a record nobody else keeps.

How far back does the history go?

To August 2026, when we started recording, and it grows from the day each network is connected. It cannot be extended backwards: no distributor publishes outage history, and once an outage is restored the record of it disappears from their tracker. If nobody recorded Tuesday, Tuesday is gone permanently, which is why our recorder runs whether or not anyone is reading it.

How current is the data?

We poll each feed every 2 to 5 minutes, roughly the rate the distributors themselves update. Three separate clocks sit between a fault happening and you seeing it: when the distributor publishes it, when we last polled them, and when the map's data files were last assembled. Every surface here is stamped with the time it reflects, and per-network feed health is published live on the feeds page.

What happens when a feed goes down?

We report it as unhealthy rather than showing zero outages for that network, and the map says which networks are not reporting. A map missing a network is far more dangerous than no map at all, because you cannot tell the difference between nothing happening and nothing being received.

Who runs it?

MODLL PTY LTD (ABN 79 639 342 484), an Australian company based in Victoria. It is independent: no distributor, retailer, regulator or government body funds it, owns any part of it, or has any say in what it publishes. Corrections and questions go to support@aussieoutagetracker.com.au. If something here is wrong we would rather hear about it than not.

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